Perception Change of Site Security Vulnerabilities – Licensed Premises

We are all creatures of habit. We get dressed in the same order every day, brush our teeth in the same way and eat our breakfast in basically the same routine every day.

We are all creatures of habit. We get dressed in the same order every day, brush our teeth in the same way and eat our breakfast in basically the same routine every day.

Unfortunately, habit also crosses over to the way we look at our places of work. Quite often we park in the same place, walk the same path to get inside and then follow a similar “travel path” to commence our duties. Specifically for Hospitality Managers, focus is placed on the priority and functional areas of the premises that patrons/customers will see and use and those areas are always kept immaculate to be in line with a positive first impression of the premises. Those areas are then viewed and utilised by the visiting patrons and all is well.

People with bad intent do not run the same habits as people with good intent. People with good intent attending your premises are parking in the well lit areas, loving the smile and direct eye contact from your service staff and generally being engaged. People with bad intent however, are looking to see what areas of your premises are vulnerable. Which areas are poorly lit and look like they are not well maintained as it provides the perception that it is not viewed or attended often. These are the ideal hiding spots or viewing spots for them to monitor your business.

Deterrence is a state of mind and to help improve the deterrence of crime and anti social behaviour in your premises, there needs to be a defined focus on enhancing the overall security of your premises. Our aim is to influence offender decisions that precede criminal acts by enhancing the perception of the risk of getting caught. It is the prevention of action by fear of the consequences. Those poorly maintained garden beds, untidy maintenance areas, over hanging trees near the staff smoking break area and the stacked pallets and rubbish near the loading docks need to go. Just because you aren’t using a specific area of your premises and just because it does not contain any important items does not mean it is an inconsequential area of your premises. We need to manage the perception of the security of the premises, not just the security itself.

Next time you are onsite at your premises, park in a completely different area and look a the premises through someone else’s eyes…… the eyes of someone with bad intent. Review your lighting at different times of trade, do a full walk around your premises to check the level of visibility surrounding and throughout your premises. Tidy up the external areas (including the unused areas) and ensure that they are well lit and that there is appropriate levels of CCTV coverage as a further deterrent.

A lot of these items are relatively cheap, relatively easy to action yet are effective elements of improving the overall security for your premises so therefore it is time and money well spent.

Post Author – Scott Taylor, Ex-CEO, ISTA
Scott Taylor CPP, has over 25 years experience across the gamut of the security services industry.  He is the Former Chairman of the ASIS NSW Chapter (which is the pre-eminent association for security professionals worldwide) and member of the NSW Police Security Licensing Enforcement Directorate Advisory Council.